FAQ

We specialize in timeless, statement-making accessories. Our curated collections include structured Fall & Winter Hats, breezy Straw Hats, versatile Straw Bags, Fall/Winter Bags, and elegant Rain Hats. Our offerings are thoughtfully divided into Men’s and Women’s lines, with distinct F/W (Fall/Winter) and SS25 (Spring/Summer 2025) collections.

Every piece is born from a belief in timeless elegance and exceptional craftsmanship. Inspired by our Boston studio, we create accessories that are not merely worn but lived in—designed to become an integral part of your personal style narrative, season after season.

To ensure a seamless and secure checkout, we accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal.

Absolutely. We utilize industry-standard encryption and secure payment gateways to protect all your financial and personal information. Your transaction safety is our priority.

All Ericjavits pieces are carefully prepared and dispatched from our Boston studio. We are proud to offer seamless global delivery to discerning individuals worldwide. Please note, due to logistical constraints, we are currently unable to deliver to a select few remote regions and parts of Asia.

We offer two refined shipping methods to balance speed and value:

1. Standard Shipping (DHL / FedEx) – $12.95
After a 1-2 day order processing period, your item is entrusted to our premium courier partners. Delivery typically occurs within 10-15 business days after dispatch, with full tracking visibility.

2. Complimentary Shipping (EMS) – Free on Orders Over $50
As part of our commitment to accessible luxury, this reliable option delivers in 15-25 business days after dispatch. A nominal shipping fee applies to orders under $50.

Please allow 1-2 business days for us to meticulously prepare your order. Total delivery time then depends on your chosen shipping method and destination. Standard Shipping takes 10-15 business days after dispatch, while Complimentary EMS Shipping takes 15-25 business days after dispatch.

Yes. For both shipping methods, you will receive tracking updates that provide full visibility on your package’s elegant journey to your doorstep.

Your complete satisfaction is our aim. If your accessory does not live up to your expectations, you may initiate a straightforward return within 15 days of receiving your item. Please visit our dedicated Returns & Exchanges page or contact our customer care team for detailed instructions and to begin the process.

Please refer to our Returns & Exchanges page for the most current policy regarding return shipping costs. Our team is committed to ensuring a fair and clear process.

Our dedicated customer service team is here to assist with any inquiries regarding delivery, products, or your order. Please feel free to reach out to us at [email protected]. We value thoughtful communication and will respond promptly.

While creating an account allows for a faster checkout experience and easier order tracking, it is not mandatory. You may check out as a guest.